Cancel anytime. 6-month and yearly plans: full refund if cancelled within 7 days. Monthly plans are not refundable.
1. Cancelling auto-pay
We cancel the Razorpay subscription immediately and verify cancellation. Once confirmed, Razorpay will not charge your card again. You receive confirmation with the subscription ID and access end date. You can resume by authorising a new subscription; its first charge waits until your existing paid or trial end date.
2. Monthly plans
Monthly payments are not refundable. Your plan stays active until the end of the paid month, then moves to Free.
3. Six-month and yearly plans
If you cancel within 168 hours (7 days) of the FIRST successful payment of that subscription, we refund that entire payment, including plan fees, add-ons, GST and any launch-offer upfront charge. We issue a GST credit note linked to the original invoice and move the business to Free immediately. Refunds return to the original payment method within 5–7 working days. After 7 days, and for all renewals, no refund applies; access continues until the paid period ends. Pending or failed refunds are reviewed by our team, who will contact you. No duplicate refund is requested.
4. Trials and one-time services
Cancelling a trial keeps the remaining trial time and stops future charges. Razorpay handles the refundable bank/card verification charge. Data migration and Custom invoice template purchases have no automatic refund; contact our team for a manual review.
5. Your records and support
Moving to Free preserves your records. Paid-only pages become read-only. Contact support@books.pikziy.com for refund assistance. Nothing in this policy limits your statutory rights.